Daikin 1 Ton 5 Star Inverter Split AC (Copper, Anti Microbial Filter, 2020 Model, FTKG35TV, White)

Amazon’s delivery is not good these days.. i got a product for which outdoor unit is not working

I booked this product 5 days ago and it got delivered today surprisingly Manufacturers date is Dec 2017 such old product delivered, hence requested for replacement

The product delivered was having 1 year old manufacturing dates. Struggled to confirm on warranty since product was old. While installation I have to purchase wires, pins, stand which was never mentioned. I had to provide the ladder and act as a supporter while installation. The closing of hole with pop after installation was pathetic. AC outdoor unit is not fixed correctly yet. When conveyed to service engineer then he gave rude reply that it will remain as it is.

I have to point out the following:-this is the second unit I have purchased , on installation we found no refregent gass in the unit to run and we see a 5 star energy lable fixed on the unit; this is a clear cut example that daikin sending out unit after assembly fixing the 5 star lable with out testing energy consumption against the direction of energy authority of India, this is grave offence done to the public who purchase product seeing the energy lable of energy authority of India.Goverment should take proper action against this kind of manufactures and not allow this kind of product in the Indian market to product the public.Indoor unit;-1) by reducing the length and increasing the hight (A) the air through area reduced , (B) parity in appearance destroied eventhough you have added some new fechers; it does not give a good look for modern bed rooms.outdoor unit:-you have reduced the size of the unit to suit western countries,but ours is place of dust, polution and heat, except northern side, we require abiger size to withstand dust and polution for the durability of the roduct.

First of all I was made to sit at home for 3 precious days by installation guys who were fixing appointment and failing to turn up every of those days. And added to this expensive wait, was the most expensive installation charges for what is said as additional purchases amounting to hefty Rs.6450. They don’t supply even a 3 pin plug with the unit. Thanks Daikin for this costly experience!

The media could not be loaded.  *******UPDATE: After few months Daikin India has finally replaced my air conditioner with a new one and it’s working fine now.I recommend you to check the AC thoroughly for defects before installing it to avoid any trouble. Things you should check:1. Outer body for any damages.2. The evaporator coils in the indoor unit.3. The front panel door of the indoor unit.4. Horizontal and vertical Louvres (swing).**********Not recommended. Poor service.I’ve purchased this AC in the month of May. The installation was done on 25th May. We asked the installation guys to check if there was any damage so that we could return the product if any damage was found. They said that the product is good and we too didn’t find any damage on the outside.After 2-3 weeks I opened the indoor unit to clean the air filters and I’ve noticed that evaporator fins were bent. I checked again carefully and found that an entire row of fins were damaged.I contacted Daikin for a replacement since it was only few weeks since the purchase. They asked me send the pics on WhatsApp. They called me and said that it’s completely normal and that all ACs have fins bent like this. They said that since it’s not affecting the cooling they won’t replace the indoor unit. They simply said it is fine as your room is getting cooled there is no problem.They denied my warranty claim saying that AC was not damaged. Why should I accept an AC with manufacturing defect inspite of paying nearly Rs. 54,000?I’ve asked Amazon to help me with the warranty claim and I’ll update this review later.

After 1 full season….no change in review. The AC has performed well and would highly recommend.Pros1. The AC is 1.5 T and is installed in Drawing Room with an area of approx. 200 SF2. The room does not have direct sunlight on any wall but is shared with kitchen via a small lobby3. Every suggestion was for 2 T minimum but due to budget constraint, I went for 1.5 T4. The cooling is excellent and within 15 minutes you can feel the chills in the room5. The fan speed and throw is excellent and silent6. No stabilizer required7. Comes with different modes as with other AC’s8. Uses approx Rs. 9-11 of electricity per hour in Noida @ 26C(I could be wrong here but this is what I noticed)Cons1. The machine is expensive over other brands2. No plugs provided to plug in socket3. Company service team not entertain drill through the wall and push to get it done from someone elseVerdictBest brand for aircon with shortcomings not weighing over its advantages

Great Deal with Amazon, got delivery in just three days of booking and installed same day. Nice response from Daikin and Amazon team. You can blindly go for it.

Very bad.. does not work

Purchased on 29th feb’20, Installed on 3rd mar’20 by making direct call to daikin, Feels hot air from 11th Mar’20 evening. Got call for installation booked by amazon team on 11th morning. Very fast installation request by amazon team and very good product which will work upto return guarantee of 10 days. WOW!

For God’s sake, even a plug is missing. How I am I going to connect to power!!To other customers: what you pay basically is for are two boxes, the indoor unit and the outdoor unit. Practically nothing else is provided. Installation charge of 1500, with “extra cost for additional items” is a big joke. Everything required for installation, you have to buy from your pocket. This includes the following:- 3 core electric cable to connect the unit to power (just imagine!)- Plug- stand for outdoor unit- water outlet pipe- extra copper pipe if neededMoreover, the installation guy will charge you double the amount for these items. I had purchased the stand separately from Amazon, thats how I know.If you are caught unaware, be prepared to shell out 4-5k extra during installation.This is a big cheating from the manufacturer in my opinion. They should provide all the attachments required for installation.

It’s the best ac from diakin at a reasonable price , low noise level , silent outdoor , over all working very good .The main problem is their installation issue , the installation guy is charging almost of every thingLike outdoor stand they are Charging 1500 rs for 4 feet stand and I got it from outside at 800 rs only and similar with extra wire and extension of water pipe , so it’s better you buy accessories from outside on ur own .I give installation fees 1750 rs .Purchase wire @ 50 rs /metre .Water pipe 30rs /metre .So don’t give ur money to installation guy for accessories .

I purchased it around 4 months back and daikin took around 20 days first of all to install it. This happened only after my continuous follow up.Anyways post that after 2-3 days at all India we came in lock down and it stopped working.Still not working and despite of following up with customer care I haven’t been able to resolve it. Some technician in Mumbai from Sai service center came along to check and 1st guy said there is leakage in gas. Then came the other guy for gas and he said that there is problem in motor.Do not turn on the machine at all.No we have again made another complaint and no one is good at customer service at daikin.Really a bad experience.I would rather have refund for this machine. My other machine bought at same time but Mitsubishi is amazing and better customer support too.I understand lockdown but ac services are open so no arguments on lockdown which they have been giving me.

Best product . Buy this only if u are a constant user. 5 star inverter is not for user with low usage time

Really enjoyed using the Aircon. It is extremely silent and cools well. Easily integrate it into the home wifi. You can control the airconditioner using the mobile phone.

LG is spoiling the brand name due to improper management of service. Installation service provider or agency was very annoying. Seems like no LG authorized and trained personnel come for Installation anymore, they have outsourced and some amateur boys come who don’t even know where to verify model and order details. Troubled enough and wasted lot of time to see invoice, Amazon app will not let you download invoice, and is redirecting to desktop app. Not sure installation was proper, no final check done. Did not keep to the timing, came 2 hrs late, did not have additional copper tubes or 3 pin. Surprisingly insisted will install on clamp only with additional charges for clamp without proper justifications for the neèd for a clamp. I had to argue with their ‘OWNER’ of their agency to exclude clamp where not required. I had 2 AC installed they wanted 2 request no, had to put up another call with LG. Since then started getting multiple calls from different people for Installation service. Bad experience with LG.

Don’t go with Dakin FTKM series as it doesn’t have 4way cooling means Horizontal movement of flaps is manual. Even dealers don’t disclose that .

An excellent product, very low noise, less than a fan. Only disappointment was installation. Mechanics came on due date about 6 hours late. Indoor unit back plate was hammered into the wall instead of screwing in. Indoor unit power cord clamped in place on the wires instead of the insulated portion. Level gauge was taped up so may not be accurate.Using old drill bit instead of drill saw to make hole in wall. U bend not made properly on piping exit from the wall. Outer unit installed without proper levelling. System not vaccuumed prior opening gas, just soap test done. Overall very poor installation work despite telling the mechanics the correct method. Had installed a Daikin unit last year with excellent installation job.

product is good but installation is very poor. they charged 2200 , They said installation 1000 , Outdoor ankle 850 and copper tape 400,. I have bought a water pipe.. Very unsatisfied with installation.. LG outsourcing the installation team. This is my last product from LG

I received the product 3 days back, I got a call from technician for installation. He mentioned that installation is chargeable (Rs.1600 + GST), he shared a doc, in which they are clearly instructed that installation is chargeable for this model.I called IFB customer care for clarification, they are saying installation is free. But local IFB service centre is not accepting it. I called Amazon and they are of no help.I made multiple calls to IFB customer care, IFB service centre, Amazon. Very poor support from all of them.I am not able to return it too.If you can spend for installation, then buy it, else ignore it. Go for a brand which has better service and doesn’t cheat.

As expected, delivery was timely and smooth.The product, from Daikin is always great. Cooling and noise level is great. Sadly it is not a SMART AC, whcih one can control on Alexa and a remote wireless App. Wish Daikin would wake up and get real about getting online with its AC control… But alas!

As expected, delivery was timely and smooth.The product, from Daikin is always great. Cooling and noise level is great. Sadly it is not a SMART AC, whcih one can control on Alexa and a remote wireless App. Wish Daikin would wake up and get real about getting online with its AC control… But alas!

The media could not be loaded.  The product quantity is high, the warranty is aggressive too. But only the installation cost should be strictly acknowledged initially. IFB changed their installation policy on 3rd of august 21 that no extra copper tube is provided, but the amazon installation page still states that the installation is done with a free 3mt copper tube. So the customer also have to pay for copper tube separately. They quoted me 950/- per meter of copper wire and with 3 meters that is 2850/- adding the rope charges 3500/- for the apartment just installation alone cost above 6000/- and that is the only concern. Also the technician from IFB are discouraging my purchase they also said that “we dont take any liability for future issues”, they are hesitant to work for the products purchased online. This is not the problem only with IFB service provider but all the companys in the market the same happened when I’ve planned to buy aquaguard they to said the same thing.If the customer is experiencing problems of such after purchase it is not the company’s fault it is the service providers across all companies that are doing this and I complained about the same to Amazon too.

Connecting coper pipe and remote are mising and indoor unit is changed